Our Services
Consulting and solutions that fit your company. We accompany your projects from the first idea to the final solution – together we face your challenges. In order to achieve this, we will put together the right team and we will support the work with our individual communication solutions.
Automatic Chats
Communicating via chat is part of our daily life. Your customer are also expecting to reach you via text message or any other messenger. We offer an interface to all popular messenger services like WhatsApp, Signal, Telegram or Facebook Messenger. Every incoming chat message is handled by our AI and an appropriate response is generated. So you can handle the main part of customer requests and in case the AI can't find an answer it can automatically forward the chat to one of our service agents.
Automatic phone calls
You have inbound or outbound calls and you want to react to them automatically? Our technology is able to handle both cases and can play a recorded audio file. Furthermore you can wait for a response via key field or speech recognition and decide what the next step should be. You can further connect your customer to one of our service agents or you can send them a follow up text message.
Service agents
Sometimes our automatic services are not enough and your customer needs to chat or talk with a real human. Not every business has the opportunity to run a service center. This is when our agents come into play. We offer you the opportunity to use our specialists in case you need them. And the best thing is, you only pay for the time they have worked for you. So no financial risk of hiring too many employees.
“Original and with an innate understanding of their customer’s needs, the team at YetAbout are always a pleasure to work with. They provided their communication technology for all of our games and we handle thousands of chats and calls every day.”
Yetabout Customer
ABOUT US
Our solutions are as unique as your business.
We at Yetabout Ltd. love communication. In a world that is more and more connected and where your customer expects to receive an answer almost immediately, we provide the technical and personnel solution for doing so. As a company we combine various business services and competent software development under one roof.
As a customer from us, you receive comprehensive support from a single source, perfectly aligned to your requirements. In doing so, we are prepared to take unusual paths, because we know: Using the same solution every time does not automatically lead to the most sustainable solution.
Only our personal interest in the project, combined with profound technical know-how and an unbureaucratic company structure, enables measurable success.
QUESTIONS?
Whether you’re curious about features, a free trial, or even press, we’re here to answer any questions.