our services
Intelligent chatbot
Communicating via chat is part of our daily life. Your customer are also expecting to reach you via text message or any other messenger. We offer an interface to all popular messenger services like WhatsApp, Signal, Telegram or Facebook Messenger. Every incoming chat message is handled by our AI and an appropriate response is generated. So you can handle the main part of customer requests and in case the AI can’t find an answer it can automatically forward the chat to one of our service agents.
Answer most of your customer requests at any time 24/7.
You customer expect an answer as fast as possible. With our technology you can answer them immediately. The whole system runs in our cloud and is scalable. As your business and your needs grow our chatbot keeps up.
Flexible
You can use different messenger and connect to one platform containing the pre-trained AI,
Intelligent
Our AI powered model understands what your customer is writing and reacts accordingly. The AI model keeps on learning with every customer interaction.
Affordable
Our service for the chatbot starts at 0.01$ per message. You only pay as you use the service.
Our intelligent chatbot allows your customer to send a message to your company at any time. The chatbot will be always ready to answer and help them. You can combine different channels and connect them all to the same AI. We set up an API for every channel you prefer to offer, i.e. WhatsApp, short message, Facebook messenger, Telegram and many more.
If our system receives a message via one of these API, it forwards the message to the pre-trained AI model. The AI model interprets the message and checks if an existing use case fits to the message. If this is successful an appropriate answer is generated. If necessary relevant data for the answer is collected from your companies database (like a status for a given tracking id).
If the customers message can not be identified to a certain probability, the AI model will sent a message back to clarify if it understood the message correctly. If it fails repeatedly to to so the whole conversation can be forwarded to a human customer agent (optional).
In any case the answer is sent back to the preferred channel from your customer.
