our services
Intelligent chatbot
Communicating via chat is part of our daily life. Your customer are also expecting to reach you via text message or any other messenger. We offer an interface to all popular messenger services like WhatsApp, Signal, Telegram or Facebook Messenger. Every incoming chat message is handled by our AI and an appropriate response is generated. So you can handle the main part of customer requests and in case the AI can’t find an answer it can automatically forward the chat to one of our service agents.
From $0.01 per message excluding network fares
Automatic phone calls
You have inbound or outbound calls and you want to react to them automatically? Our technology is able to handle both cases and can play a recorded audio file. Furthermore you can wait for a response via key field or speech recognition and decide what the next step should be. You can further connect your customer to one of our service agents or you can send them a follow up text message.
From $0.05 per call excluding network fares
Service agents
Sometimes our automatic services are not enough and your customer needs to chat or talk with a real human. Not every business has the opportunity to run a service center. This is when our agents come into play. We offer you the opportunity to use our specialists in case you need them. And the best thing is, you only pay for the time they have worked for you. So no financial risk of hiring too many employees.
From $25 per hour per agent
Why YetAbout
We at YetAbout love communication. In a world that is more and more connected and where your customer expects to receive an answer almost immediately, we provide the technical and personnel solution for doing so. Our experienced team will combine their knowledge and passion in finding the best solution for you. As a company we combine various business services and competent software development under one roof. We goal in every aspect is your customer satisfaction.
We also focus on key benefits you will get while using our services, namely quick turnaround times and dedicated support in every aspect that may arise during the project.